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Coronavirus (COVID-19) 

We understand in these uncertain and unprecedented times, it is extremely stressful, and you may be feeling anxious or scared. Please know, we are here with you.

As a women’s health clinic, we are passionate and committed to continuing to provide our services, as we have done so for nearly 48 years. At this stage, as per the Federal and State Government’s regulations, the clinic will continue to operate as normal. However, as the situation constantly evolves, we will be monitoring and updating the way we deliver our services in line with any government changes.

To ensure we protect the safety and health of our patients and staff, we have implemented some changes to protect everyone in our clinic.

When you make your appointment, please let us know if you have travelled overseas in the last 14 days OR been in contact in the last 14 days before illness onset with a confirmed case of COVID-19. We also need to know if you have experienced any flu-like symptoms, including a fever, sore throat, a cough or shortness of breath. If you develop these symptoms, after you make your appointment, please call us to discuss your options prior to attending the clinic.

To minimise the number of people in the clinic, we kindly request you don’t bring a support person inside with you when you attend your appointment. We ask you to be dropped off at the clinic by your support person and then have them return to collect you after your appointment, meeting you outside the clinic. If you feel you need to bring your support person into the clinic, please discuss this when you make your appointment. We really appreciate your cooperation during this very difficult time.

When you arrive at the clinic, we ask that you implement safe social distancing, maintaining at least 1.5m distance between you and any other person in the clinic, as well as practise strict hand hygiene, ensuring you use our hand sanitiser that will be provided upon your arrival. These measures have been implemented to ensure we can maintain the safety and health of our patients and our staff, so it is vital we are not complacent. We are all in this together.

Please check back on this page for any updates regarding our services and we invite you to call the clinic if you have any questions or concerns.

Additional counselling and support services

There are many counselling and support services who can provide you confidential assistance at this challenging time.

1800 Respect is a confidential online and telephone counselling, information and referral service available 24 hours a day, 7 days a week. The service is for those experiencing the impacts of sexual assault, domestic and family violence. Victims of sexual assault, domestic and family violence, as well as their family and friends, can call 1800RESPECT or visit their website.

Relationships Australia offers services around the country that include counselling, family dispute mediation and a range of family and community support and education programs. You can call them on 1300 364 277 or visit their website.

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. You can call them on 13 11 14 or visit their website.

Additional COVID-19 Resources

If you would like the latest information about COVID-19 including the symptoms and how to keep you and your loved ones safe, please see a list of official resources below:

Australian Government Department of Health

National Coronavirus Hotline — 1800 020 080

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

Victorian Department of Health and Human Services

Victorian Coronavirus Hotline — 1800 675 398

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline – open 24 hours, seven days.

Please keep Triple Zero (000) for emergencies only.

Book an appointment We respect your right to privacy and all consultations are confidential.

Please call between
9am – 5pm AEST

Call us +61 3 9419 2922